Privacy & Policy
Glass Craftman Privacy & Policy
Glass Craftmans Approach to Security
Glass Craftman is a PCI compliant company and implements the highest security standards to ensure secure online transactions for its customers. As the data controller, Glass Craftman is fully responsible for protecting your data and is committed to employing advanced firewall technologies throughout the order process.
Respecting Your Privacy
At Glass Craftman, we are committed to respecting your privacy and safeguarding your personal information. We uphold the highest ethical standards to ensure that your data remains protected. This privacy policy outlines the type of information we collect, why we collect it, and how we use or share it.
We value the trust you place in us. Please read this document carefully to understand our privacy practices. If you have any questions, you are welcome to contact our Customer Support.
Type of Information We Collect
We may collect the following types of information from you:
- Contact Details: Name, email address, phone number, postal address, and delivery address (if different).
- Payment Information: Credit card number, cardholder name, expiration date, CVV, or banking details necessary for online transactions.
- Order Information: Details of previous purchases, transaction history, pricing, and product preferences to enhance your shopping experience.
- Demographic Data: Age, gender, income, and other data collected via optional surveys to assess our services.
- Technical Information: Session and login data, including IP address, operating system, browser type and language, date and time of your request.
- Social Login Information: Data shared through third-party sign-ins such as Facebook, Twitter, Pinterest, etc.
- Communication Records: Email or message content related to inquiries, orders, transactions, complaints, or disputes.
How We Use or Share Your Information
Glass Craftman operates ethically and collects your personal data only to provide the best products and services. We do not sell, trade, or share your personal data with third parties, except as outlined below:
- Affiliates and Partners: Information may be shared with trusted partners involved in order processing, payment, and delivery.
- Business Transfers: In case of a merger, acquisition, or sale of business assets, your data may be shared with the involved business entities.
- Analytics and Improvements: Aggregated and anonymized data may be used to analyze consumer behavior and improve our services.
- Marketing and Notifications: We may use your contact information to notify you about deals, new launches, order/shipping status, and promotional content. You may opt out of such communications.
- Cookies and Customization: Cookies are used to store browsing preferences, recently viewed items, wishlist, and cart contents for a personalized experience.
- Performance and Behavior Analysis: We analyze session information and site usage patterns to enhance user experience and website performance.
- Legal Requirements: We may share user information when required for legal proceedings, regulatory compliance, fraud prevention, or enforcement of our Terms & Conditions.
Cookie Policy
Glass Craftman uses cookies to enhance your browsing experience. These cookies do not store personally identifiable information. You may change your browser settings to manage cookie preferences. By continuing to use our website, you consent to our cookie policy.
User Consent
By accessing the Glass Craftman website or providing your information to purchase products or services, you agree to our privacy policy. If you are not comfortable sharing personally identifiable information as described, please discontinue using the website. Registered users may opt out of non-essential communications at any time.
Additional Information
If you have any questions or concerns regarding our privacy practices, please reach out to our Customer Support team.
Use of Your Personal Information
Your information may be used for the following purposes:
- To fulfill and process your orders efficiently.
- To contact you via calls, emails, and/or text messages regarding products, services, orders, or updates from Glass Craftman.
- To allow you access to your account information and manage your preferences.
- To enhance your shopping experience based on your interests and previous interactions.
Note: Glass Craftman’s privacy policy is subject to change at any time. Users are encouraged to check this page periodically to stay informed about updates. This policy does not extend to affiliates, partners, or third-party services. Please refer to their respective privacy statements for further information.
